Who We Are
This website is operated by Taishan Castors Wheels Co., Ltd., based in Yueshan Town, Kaiping City, Guangdong, China. This policy covers website visits and business enquiries made through the website, email and WhatsApp.
For company information, meet Taishan. Privacy requests can be sent directly to the email address below.
Information We Collect
- Details you provide. Your name, email, company, country, product requirements, quantity and message. Email and WhatsApp correspondence also includes any drawings, photographs or other details you choose to send.
- Website form records. The CMS enquiry form records the submission time, source page, IP address and browser information for enquiry management and automated anti-spam checks.
Use & Legal Grounds
Enquiry information is used to respond to requests, review product and application requirements, prepare quotations and maintain relevant business correspondence. Technical records support checks against spam and misuse.
Depending on the activity and applicable law, processing may rely on requested steps before a contract, legitimate interests in business communication or security, legal obligations, or consent. A company representative’s enquiry is not automatically a contract with that individual. The basis for each activity must be confirmed before publication.
Cookies & Analytics
The CMS website uses a session mechanism for form and security checks. The code specifies a session lifetime; the deployed cookie name and settings remain to be verified.
| Technology / provider | Purpose | Duration |
|---|---|---|
| Website session This website | Form operation and security checks | Session, as configured in the CMS code |
You can remove or block cookies through your browser. Blocking a session cookie may affect form functions.
Analytics: live-site use, retention settings and visitor choices are still being verified. This design preview does not load optional analytics.
Sharing & International Processing
Taishan handles the correspondence needed to respond to your enquiry. Website hosting, email and messaging services also process information needed to provide their services. Taishan is based in China; service-provider identities, processing locations and any required international-transfer arrangements remain to be confirmed for the published policy.
When you use an external service, its own privacy terms also apply. For example, contacting us through WhatsApp takes you outside this website. See the WhatsApp Privacy Policy (opens in a new tab).
Retention & Security
Retention periods are being confirmed separately for enquiries, order correspondence, security records and backups. The review considers whether an enquiry is still active, whether it leads to an order, and applicable record-keeping requirements. No single fixed period is stated for all records.
The CMS includes session-based form checks, automated anti-spam checks and login-protected enquiry administration. No online transmission or storage system can be guaranteed completely secure.
Your Rights & Choices
Depending on applicable law, you may request access to, correction or deletion of your personal information, object to or restrict certain processing, and request portable data where applicable. You may withdraw consent for processing that relies on it, without affecting earlier lawful processing.
Contact the privacy email below to make a request. Proportionate identity checks may be needed to identify the relevant records and protect your information. You may also complain to the relevant data-protection authority.
Updates & Privacy Contact
The revision date is shown at the top of this page. This policy will be updated when the relevant information-handling practices change.
For a privacy request, use the subject “Privacy Request” and describe what you need. Include enough information to identify the relevant correspondence. You do not need to submit a new product enquiry.
Privacy requests · Taishan, Kaiping, China